Shipping policy

Shipping Information

We understand how special it feels to receive a new piece you’ve carefully selected. At Elise Atelier Charleston, we handle every order with care and attention to detail.

Delivery Times

We are committed to offering timeless quality at a fair and honest price. To make this possible, we ship directly from our warehouse. This approach allows us to reduce storage and transportation costs — and pass those savings on to you.

• Orders are processed within 1–2 business days
• Average delivery time within the United States is 5–7 business days

Once your order has been carefully prepared and shipped, you will receive a confirmation email.

Track Your Order

We know you look forward to your delivery. You can follow your package through our Track & Trace page.

Tracking information becomes available within 1–2 business days after your order has been shipped.

Click here to track your order.

Questions About Your Order?

Our team is always happy to assist you.

Click here to contact us
or email us at: support@eliseatelier-charleston.com

We do our very best to ensure your order arrives on time. Please note that occasional delays may occur due to carrier services or unexpected weather conditions.

Thank you for placing your trust in Elise Atelier Charleston. We are honored to be part of your wardrobe. ✨